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Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
Từ 28,887 nhận xét, các khách hàng đã đánh giá Phone Support Operators 4.87 trên 5 sao.Thuê Phone Support Operators
Somos uma empresa de Logística Reversa, especializada em prestação de serviço ao consumidor em diversas modalidades como: Ressarcimento em produto, Call Center Terceirizado e Logística Promocional. Prestador de serviço que consiga realizar as nossas trocas de produtos como um terceirizado da nossa empresa atendendo os consumidores em sua localidade. Estamos nos expandindo e buscando por novos colaboradores, atualmente não possuímos um estoque de produtos fora da grande SP e por esse motivo, os atendimentos com produtos refrigerados/congelados e de produção regional, solicitamos a busca e compra em mercados e pontos de vendas. Todo cupom de compra reembolsamos a parte, sem descontos pelo valor do serviço. O se...
Our story Coviu is a catalyst for life-changing online care anywhere. One of Australia’s fastest growing technology companies with over 9 million+ consultations delivered globally by over 90,000 health practitioners! Coviu is a leading virtual care platform that is beautifully designed, intuitive, and purpose-built for healthcare. We work with a range of healthcare providers and sectors, including doctors, allied health professionals, aged care providers and more - making it easier to deliver higher quality, more engaging virtual care. Having completed our Series A capital raise led by EVP, the Impact Investment Group's Giant Leap Fund, and Main Sequence Ventures, we’re continuing to change the landscape of health as people know it and are passionate about breaking dow...
We are an online betting/casino company and we are seeking to recruit Account Managers based in Brazil. The successful applicants will be responsible for providing client service on an ongoing basis. Any previous experience within Sales, Business Development and/or Relationship Management will be considered an advantage, although candidates with little or no professional experience are also encouraged to apply. TASKS -The candidate must speak fluency in the Brazilian language and be willing and able to work at the beginning in a shift pattern (6 hours), covering working hours between 09:00 and 00:00. -The candidate must be able to contact (chat and call through our CRM) new users (supplied by the company), explain the site's functionality, help them get all the available bo...
I'm looking for a professional secretary to manage and handle all of my phone calls using our dedicated phone system software. The selected candidate must be highly organized, courteous, and must be able to handle high volumes of calls in an efficient and effective manner. Key Responsibilities: - Answering phone calls -Making appointment on our software program. -Helping employees with their schedules. - Taking clear and concise messages on my behalf when necessary. Ideal Skills and Experience: - Previous experience as a secretary or in a similar role - High level of professionalism - Excellent verbal communication skills - Proficient with phone system software - Detail-oriented and superb organizational skills This position does require English language skills, knowledge of ...
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