Internal Account Executive

Hi, Me and my team have read the information you have provided and we will be more than happy to work with you and ensure the quality of work and results you expect to receive. You won't regret your decision of choosing us for this project because of trackable records of my team. Creativity and efficiency are the hallmarks of our team and we have all the expertise to get your job done. We have nothing but satisfied clients on the board and we're sure that you will also be one of them. We also ensure you the most reasonable pricing than the market. Please contact us. Thank you. ------------------------------

Professional Certificates  Digital Marketing Google Digital Unlocked [via Google] v Business Analytics Babson University [online via Edx] v International business and Global Strategies IIM Bangalore [online via Edx] v High Impact Business Writing University of California, Irvine [online via Coursera]  Stock Market Investing [online via Udemy] Computer Skills v Basic knowledge of Computer v Intermediate Excel skills v Intermediate PowerPoint Presentation skills Professional Skills v Creative thinking v Good communication skills. v Quick Learner v Leadership Skills v Positive attitude towards work v Effective Client Relations v Self Confidence & Positive Attitude v Ability to perform & contribute under pressure v Flexible & Adaptable to changes & challenges v Highly Self Motivated v Ability to work with Team

Tengo experiencia en procesos comerciales, atención al cliente, experiencia de usuario. Me gustan los grandes desafíos y estoy convencido que desde mis conocimientos puedo aportar valor al proyecto. El desarrollo de un plan comercial por etapas, fijando metas en cada una de ellas nos brindarán indicadores de gestión que permitirán corregir el abordaje y mejorar la experiencia de usuario.

Dear Sir, I am really very interested in this Internal Account Executive position. I have been working as a Customer Support Representative for more than 4 years in a Canada based ISP company. So I have much experience in customer support. I have great people and communication skills. I am a proactive individual, flexible & focused, driven to provide excellent customer service. I am well organized and have demonstrated ability to prioritize tasks and manage time efficiently.I have ability to maintain professional internal and external relationships that meet companies core values. I am be able to work in own initiative. I am always very dedicated to my work. My working experience: Helped over 60 customers daily over phone, email and live chat to solve their home phone, internet, IPTV and billing issues. Created trouble tickets in internal ticketing system Provided customers with product information and persuaded potential customers to use our services. Entered new customer information into system software and updated information of existing customer. Generated customer’s monthly invoices and sent invoices to customers. Updated customer’s credit card information and charged customer’s monthly bill Made outbound call for offering new services, collecting dues, informing service activation time and so on. Monitored other support agents Other related tasks. So I hope you will consider me for this position reviewing my experiences stated above. Regards Md Sumon Hossen