hi itellico,
We have gone through your post, and to be honest thats not enough to undersstand the overall requirement. What i understood from your post is that you need to basically fix the email bugs, and implement asterisk integration. I think we need a deeper understanding of your problem. have a few questions for you tough,
1)Regarding, ' display of recorded calls with accounts', that simply cannot be default vtiger functionality. it definately needs programatic modifications.
2) Regarding asterisk integration - is it a outgoing call pop-up, functionality, or its incomming call allert solution. Both are different aspects & requires different ways of implememntation.
I think we should get on q quick chat/call, as per your convinience. That would really help us to anyalyse the req and take the things a little further. You can mail me at anup'at'battasha'dot'com OR skype me at anup1807.
We are professional software development company based out of bangalore, mainly focus is on crm & erp solutions. We have successfully developed crm solutions on top of vtiger. We are ready to share the case-studies with later if necessory.
Awaiting response.
Anup Vaze