I am applying for the position of Customer service for your online store. I am native French speaker and also speak English fluently.
I worked as a customer service representative for the World Ventures campaign, a multilevel marketing company, where I was in-charge of all the French representative service. It increased my efficiency and skills on providing support and in addressing the needs and problems of English and French-speaking customers through e-mails and calls. During my career as a French customer service representative, I was the top performer of the team going beyond the required number of inquiry responses reaching 140%.
With my baccalaureate, I valued the practical aspect of the integration of various disciplines in meeting my and the company's goals, satisfying the needs of the clients, and solving different challenges. Being polite, welcoming and proactive are all essential in exceeding customer's expectations and ensuring their loyalty to the brand and company. With my long-term experience, I have developed and continually develop these skills.
Thank you in advance for considering my application. It would be a great pleasure to interview with you. If you have additional questions or clarifications, please do not hesitate to contact me via UpWork.